1. Do you ship to my country?
Worldwide : United States United Kingdom Canada Australia New Zealand Germany France Italy...
2. How much does shipping cost?
You can enjoy free shipping.
PS. We have free shipping site-wide promotions during sale season. Stay tuned!
3. How long will it take for my order to arrive?
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays and any unforeseen circumstances)
Usually within 48-72h, and it will be delayed to within 4-7 days during the certain holiday.
Processing Time: 3-5 business days
Standard Shipping Time: 7-15 business days
4. How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 3-5 business days for tracking information to be available.
5. What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at
support@shinelifeshop.com. We’ll either resent a new one to you or give you a full refund.